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Nos Digital & Commerce Solutions
Je commence
Est inclus le backoffice dans tous nos modules..
Allons y..
- La gestion commerciale
- Mdolule Proforma, commande, livraison, facture
- Ecommerce
- Comptabilité Générale
- Maintenance
- Mise à jour
-
et bien plus
Grands Comptes
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DEMANDEZ UNE QUOTE
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ET BIEN PLUS
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eCommerce Manager 
Growth Edition Go Beyond 
Standard Edition Fastest Way to Sell Online
SkyCommerce Suite Multi-channel Digital Commerce Solution
Customizable Store Management
Import/ Export ( products, customers, licenses, subscriptions, orders)
Advanced multi-currency tarifs setup
Channel catalog management (direct, Globers, distributors, resellers)
Globers Only
All Channels
Price lists (per locale, per channel)
Multiple store management
PCI Compliant multi-language shopping carts
User role based administration
Customizable Customer Portals
Custom domains
Add-on
Mobile commerce
Order Management
Multiple orders and amendments
Renewals, auto renewals, add-on orders, purchase orders, quotes
Payment, taxation, invoicing operations
Reporting & Analytics
Standard reporting (predefined reports)
Business Intelligence (engine for custom reporting and scheduled reports)
User log audits
Cart web analytics
Google Analytics
Google Analytics
GA, Omniture any other 3rd party solution
Subscriptions metrics & reporting (churns, conversions, cohorts, MRR/ARR)
Digital & Physical fulfillment
Service Activation & Entitlement Management
Electronic Delivery (email and / or Instant)
License key management
Secure Product Files Hosting
Up to 200 MB included
Up to 500 MB included
Up to 2 GB included
Back-up CD / DVD (paper sleeve/ box)
Memory Stick / Box delivery
Upon request (T&C apply)
Download Insurance Service
APIs and Push notifications
Any model API (Ordering, In-app purchase, renewal, upgrades etc.)
Advanced
Push notifications
SalesForce connector
Add-on
Add-on
Add-on
Marketing & Sales Tools
Lead management (order recovery & followup services)
Merchandising tools (cross-selling, up-selling, promotions, discounts, coupons management, bundles, upgrades, downgrades etc.)
A/B Testing Tool
Customizable Automated emails
Email marketing tools (incl. tracking)
Network Cross Selling
Marketplaces
Add-on
Cart templates (Gallery)
Rate Plan and Billing Setup
Catalogue Management
Growth
Standard
Advanced
Instant tarifs & Catalog Configuration
Growth
Standard
Advanced
Flexible Billing Plans
Growth
Standard
Advanced
Recurring billing & Rating engine
Metered / Usage-Based Billing
Upgrades / Downgrades incl. pro-ration
Trials and freemiums support
Subscriptions APIs & Push notifications
Selling & Onboarding
Growth
Standard
Advanced
Hosted ordering/subscribe pages
Ordering APIs
Data portability (Import / Export Customers)
Growth
Standard
Advanced
Distributed Order management
Subscription management
Subscriptions management consoles
Multi model billing and renewals
Channel enabled sales
Advanced
Refunds management
Customized email templates and tracking
Growth
Standard
Advanced
Automated Dunning management
Customer management
Self serve Customer portals
Customer Management Console
Subscriptions metrics & reporting (churns, conversions, cohorts, MRR/ARR)
Global
management
Growth
Standard
Advanced
Multiple Global Online and Offline Payment Methods
Billing currencies
eCommerce supported languages
Smart Ordering Interface
Integrated multiple payment processors
One time & recurring automation
Backoffice Support
Merchant Services
Complete VAT and sales tax collecting & handling
Refund and chargeback management
Affiliate Payment Handling
Automated reconciliation and invoicing
Recurring optimization tools
Built-in retry mechanisms
Growth
Standard
Advanced
Intelligent Payment Routing
Recurring payment methods (incl. reminders)
Account Updater Service (Visa/MC)
Privacy and Anti fraud Controls
Advanced, automatic and manual anti fraud
Refund and chargeback management
PCI Compliant Level 1 transaction pages
Distribution Channels
Affiliate Platform & Network
Globers platform & network
Add-on: 7%
Managed Affiliate Program
Add-on
Subscription attribution models
Add-on
Access to Power Globers
Globers Bonuses Module
External Order Tracking Solution
Channel Management
Advanced
Channel Manager platform
Partner Management
Order and Invoice Management
Order Approval and Licenses Allocation
Subscription Management (incl. cross channels)
Multiple tarifs Schemes
Multiple Payment Methods
End-customer Registration System
Comprehensive Reporting
Partner Portals
Client & Customer Services
Client Managed Services
Silver
Gold
Platinum
Technical support
Email support - response time: up to 3 working days
Email support - response time: up to 2 working days
Custom Support SLAs
Trainings (setup, on boarding)
Self-service
Self-service
Assisted
Business success reviews
Annual, quarterly, monthly
Ongoing Account Management
Marketing services:
- Managed Affiliate Programs
- Managed SEO / PPC, Email Marketing
- Cart Conversion Rate Optimization
- Cross-Vendor Partnership Matching
Add-on
Add-on
24 x 7 Service Availability Monitoring
24 x 7 Knowledge Center
Online chat support
Priority queue
Integration and Customization Service
Self-service
Self-service
Assisted
Client Accounting & Payment Terms
Monthly
Monthly
Flexible
Payment Period
Monthly
Monthly
Flexible
Payment Method
Wire transfer, SoGlob Prepaid MasterCard, PayPal
Wire transfer, SoGlob Prepaid MasterCard, PayPal
Wire transfer, Check
Payment Currencies
EUR
EUR/ USD
Multiple
Payment Destinations
1
1
Multiple
Charge-back Fund
100 €/ 150 $
100 €/ 150 $
According to contract
Minimum Transfer Limit
100 €/ 150 $
100 €/ 150 $
According to contract
Customer Friendly Support Services
Silver
Gold
Platinum
Customer Support - Channels and availability
24/7 Email
24/7 Email, Phone
24/7 Email, Phone, Vendor personalized scripts and email templates
Customer Support - Response Time
Max. 48 hours
Max. 24 hours
Max. 4 hours
Localized Customer Call Center Support
International, US, UK, Australia, New Zealand | English only
11 countries Toll free US/ local US
Localized Email Support
7 languages English, French, German, Spanish,
Romanian, Italian, Japanese
Romanian, Italian, Japanese
7 languages English, French, German, Spanish,
Romanian, Italian, Japanese
Romanian, Italian, Japanese
7 languages English, French, German, Spanish,
Romanian, Italian, Japanese
Romanian, Italian, Japanese
Expert fraud management / screening
Growth
Standard
Advanced
Frequently Asked Questions
1. Is there a setup fee?
Not for our entry level plans. If you need technical assistance such as integration with your systems and advanced support to get up and running, you will be charged a fee.
2. Do I need to enter my credit card details to sign up?
No. Your application will be assessed by our risk management team, and if approved, you can sign up and start using the SoGlob platform immediately. You only pay SoGlob when transactions go through, deducted automatically.
3. Do I need a web host?
No. SoGlob is fully hosted, PCI-Compliant cloud commerce provider.
4. Can I cancel my account at any time?
Yes. Since SoGlob believes in your satisfaction, you can cancel at any time by getting in touch with our support team.
5. Do I need a merchant account?
No. SoGlob provides you with all the financial tools you need including reconciliation and advanced reporting to help you focus on the core of your business - selling more digital goods and services.
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